Privacy Statement

This document was last updated 18th September 2003.

Serious Internet is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement applies to www.serious-group.com & associated web sites. Please read the complete www.serious-group.com & associated web sites privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are requesting information using our enquiry form, subscribing to e-mail newsletters or signing up for an event or training. Personal information collected by www.serious-group.com & associated web sites often is limited to basic contact information relevant to a particular service, but may include other information when needed to provide a service you requested.

www.serious-group.com & associated web sites also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of www.serious-group.com & associated web sites.

www.serious-group.com & associated web sites also collects information about which pages our customers visit within www.serious-group.com & associated web sites. This site visitation data is identified only by a unique ID number, and it is never linked with personal information.

Use of your Personal Information

We use your personal information for the following purposes:

• To ensure our site is relevant to your needs.
• To deliver services, such as newsletters, events, training or software, that you request or purchase.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Serious Internet, if you so request.
• To allow you access to limited-entry areas of our site as appropriate.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Serious Internet may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Serious Internet or the site; (b) protect and defend the rights or property of Serious Internet and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Serious Internet employees, users of Serious Internet products or services, or members of the public.

Control of your Personal Information

When you register, or otherwise give us personal information, www.serious-group.com & associated web sites will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

www.serious-group.com & associated web sites may send out periodic e-mail's informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to un-subscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

If you register on a www.serious-group.com & associated web sites or subscribe to a newsletter, you can review and edit your personal information.

Security of your Personal Information

www.serious-group.com & associated web sites is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

Protection of Children's Personal Information

www.serious-group.com & associated web sites are primarily aimed at a business audience, and do not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the their machine (if their machine is set to accept cookies) or maybe read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

If you choose to not have your browser accept cookies from www.serious-group.com & associated web sites, you will be able to view the text on the screens, however you may not experience a personalized visit..

Questions about cookies? Read more.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact Serious Internet Ltd by e-mail.

Changes to this Statement

www.serious-group.com & associated web sites may occasionally update this privacy statement in response to changes in Internet & other relevant law. When we do, we will also revise the "last updated" date at the top of the privacy statement.

Contact Information

Serious Internet welcomes your comments regarding this privacy statement, please contact us by e-mail, or postal mail.